EMERGENCY RESTORATION SERVICES • 24/7 RESPONSE • CALL NOW: (551) 751-1288

Luxury Home Water Damage Experts on the Palisades
Englewood Cliffs sits high on the Palisades cliffs overlooking the Hudson River. It's beautiful. But it's also different from every other town. The elevation, the exposure to wind, the proximity to the river—these create unique water damage challenges.
Your home is likely luxury. High-end finishes. Hardwood floors. Custom features that cost thousands to replace. When water hits, it's not just damage. It's a threat to valuable property that takes expertise to restore correctly.
We know Englewood Cliffs. We know how to handle luxury homes. We understand your risks. And we arrive within 35 minutes, day or night, to stop the damage before it spreads.
Why Your Home Needs Fast Help
Water spreads through hardwood and fine materials in hours. Every minute of delay increases costs by 10-15%. Wet hardwood floors warp. Water gets under tile. Drywall absorbs moisture and swells. Mold grows in 24-48 hours. That's why Englewood Cliffs homeowners call us immediately.
From your first call to the day your home is restored, we handle everything. For luxury homes, we take extra care with finishes and valuables.
Our team gets to your Englewood Cliffs home fast. We assess the water, find where it came from, and start emergency removal immediately. We're careful with your furnishings and valuables. We photograph everything for your insurance claim.
We pump out standing water with powerful truck-mounted extractors. We extract water from under hardwood floors, from wall cavities, from everywhere. Faster extraction means less damage to fine materials and finishes.
We set up industrial dehumidifiers and air movers. We check moisture levels daily with thermal imaging. Hardwood floors and fine materials dry slowly and carefully. We keep monitoring until readings are safe and your finishes are protected.
All wet areas get antimicrobial treatment. We remove odors completely. Everything is safe for your family and your home is protected from hidden mold growth.
We repair hardwood floors, restore finishes, and replace damaged materials with quality work. For luxury homes, we work with specialized contractors who understand high-end materials. Your home looks better than before.
Being on top of the Palisades means strong winds. Roofs get damaged. Windows leak. Heavy rain overwhelms drainage systems designed for normal slopes, not cliff-top property. Water gets inside fast.
Our response: Seal entry points, extract water, dry completely, repair roof or windows, restore interior.
Your home has high-end hardwood floors, fine finishes, and custom features. When water hits, regular water removal doesn't work. You need specialists who understand how to dry expensive materials without ruining them.
Our response: Careful water extraction, specialty drying for hardwood, professional restoration of finishes.
Winter snow melts. Spring rains overwhelm drainage. Sump pumps fail. Your basement fills with water, potentially damaging wine cellars, media rooms, or storage areas with valuable items.
Our response: Pump out water, protect valuables, dry completely, treat for mold, repair floors.
Cold nights freeze water in pipes. Pipes crack. When it thaws, water floods your ceilings, walls, and hardwood floors. In Englewood Cliffs, some homes are more vulnerable than others because of cliff-top wind exposure.
Our response: Stop the leak, extract water, dry the area, fix the pipe, restore damaged materials.
Washing machines fail. Water heaters leak. Kitchen appliances develop problems. A small leak runs for hours before you notice. Water spreads through hardwood floors and expensive finishes.
Our response: Stop the leak, extract water, dry carefully, repair floors and finishes.
35-Minute Response
We're positioned to reach Englewood Cliffs fast. Less delay means less water damage to your luxury home.
Luxury Home Specialists
We know how to handle high-end hardwood, fine finishes, and custom features without causing additional damage.
IICRC Certified Technicians
Our crew is trained and certified in water restoration. We follow proven protocols for luxury properties.
Insurance Handled
We work directly with your insurance. We document everything. We handle the paperwork.
Available 24/7
Water damage doesn't wait for business hours. We don't either. Call us anytime.
Local Knowledge
We know Englewood Cliffs unique challenges. We know the Palisades. We fix it right the first time.
We aim for 35 minutes in Englewood Cliffs. We know the Palisades location and limited access roads. Our teams are positioned to respond fast. During bad weather or peak times, you might wait longer, but we always prioritize water emergencies. Call us and we'll tell you exactly when we'll arrive.
Most homeowners insurance covers sudden water damage from burst pipes, appliance failures, and storms. We work directly with all major insurers. We document everything, handle claims, and often can bill your insurance directly. Flood damage from rain or rising water is usually NOT covered—that requires separate flood insurance. We can discuss your coverage when you call.
Luxury homes with hardwood floors take careful drying. Most jobs take 3-5 days to dry completely. We check moisture levels daily. Full restoration (flooring repair, refinishing) usually takes 1-2 weeks depending on damage extent. We keep you updated throughout the process. Hardwood needs patience to dry right.
We answer our phones 24/7 and respond to emergencies any hour. Water damage doesn't wait for morning. Call (551) 751-1288 and we'll dispatch a team to your Englewood Cliffs home right away. At night or on weekends, you still get the same fast response.
Often yes. It depends on the water type and how long it sat. Clean water from pipes causes less damage than flood water. Fast extraction and careful drying can save hardwood floors and fine finishes. That's why speed matters. And that's why we have specialists who know how to handle luxury materials.
Yes. If you're in a condo or high-rise, we coordinate with building management. We get approval before we start. We protect common areas. We're respectful of neighbors. We understand building codes in luxury properties. Building management trusts us because we show up, we're professional, and we complete the job right.

Available 24/7
Meet Cadell Orr
When you call, you're not getting a call center or automated system. You're speaking directly with Cadell Orr, co-owner, who personally answers most calls and ensures every customer receives immediate, expert attention.
"I believe in being accessible to our customers when they need us most. During an emergency, you shouldn't have to navigate phone trees or wait for callbacks. That's why I personally answer calls and coordinate our rapid response teams across Bergen and Essex County."
— Cadell Orr, Co-Owner
Direct Owner Access: No middlemen, no delays—speak with someone who can make decisions immediately
24/7 Personal Response: Emergency situations demand immediate attention, day or night
Local Expertise: Deep knowledge of Bergen and Essex County properties and their unique challenges
Don't wait. Every minute matters. Call us now and we'll be in Englewood Cliffs within 35 minutes.
Call (551) 751-1288 NowAvailable 24/7 • Same-day emergency response